Returns and Refunds

Lounge-tek srl

Str. P. Zanoni 11 37010 Cavaion Veronese (VR) ITA
VAT Number IT-03722430232
Warehouse-Logistic Unit:
Viale Del Lavoro 3A 37050 Tombazosana (VR)
Phone +393487733928

E-Mail (preferred contact) info@lounge-tek.com

Lounge-tek is a registered Mark of Lounge-tek srl N° 0001406395
Lounge-book is invented by Lounge-tek – Patent N° VR2007A000120
Patent Pending US 2011/0232540
European Patent Pending 20080833603
Lounge-wood is a Registered Design by OHIM 001714551-0001 – 001714551-0002


Returns & Refunds

2 years of unlimited warranty for any product defect, worldwide.
Product defects must be noticed by an e-mail to info[at]lounge-tek.com with photod or videos that demonstrate it. Photos are also useful to identify the rights spare parts to send.
Once identified the defect, we’ll send the Spare Parts next business day, transport costs are in charge to us.
Mounting Skills, Missing parts on Arrival.
Lounge-tek products are provided in a easy Mounting Kit, to save space,transport costs and pollution. We have thousands of satisfied customers that demonstrate mounting operations are easy. We are not liable, for incompetence of custumers to mount our products.
If you notice missing parts on arrival (by E-mail info@lounge-tek.com), we’ll send the identified missing components next business day. Transport costs are in charge of us.
Returns
We have thousands of satisfied clients, but if you are not with them, you can return our product for any reason, Within 30 days from arrival.
All Returns must be authorized by E-mail, send your return request by e-mail to info@lounge-tek.com
When the Lounge-Wood arrives included in the original packaging and a copy of the invoice, we will check for the presence of all components and its condition. We accept products returned in good conditions as the normal use.
Then we will confirm and we will issue the refund (product and shipping costs) in 72 hours.
Return Transport costs to our farm in Italy are in charge of customers.

Return Address

Goods will be sended to our logistics at this address:

Lounge-tek c/o Femiplast
Viale del Lavoro 3A – 37055
Ronco All’ Adige (VR) Italy
Phone +39 045 7000218
E-mail info@lounge-tek.com

Only for U.S. Clients:
We have a Service provider to return goods from USA (Domestic address)
Lounge-tek US service address C/o Davide Gerke
1503 W. Stan Schlueter Drive
Killeen , TX 76549
Phone +39 3487733928

E-mail us@lounge-tek.com

Please confirm shipping to permit to activate the workflow by E-mail info@lounge-tek.com

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